When you need..
Contact
Toll-free number
Details
- Enrollment assistance
- General plan information
HPE Benefits Centre
1-844-546-6488 (follow the prompt to reach the right department)
Monday to Friday, 8:30 am to 8:00 pm (Eastern)
Employee ID and PIN
- Medical, Dental and HCSA inquiries
- Follow up on claims
- Confirm eligible expenses
Manulife
1-844-546-6488, Option 1, then Option 2
Monday to Friday, 8:30 am to 8:00 pm (Eastern)
Group Plan #: Medical and dental 105411, HCSA 105412
Member certificate = employee ID
Password – sent to you after registering on the Manulife site
- To check the status of your EOI
HPE Benefits Centre
1-844-546-6488, Option 1 (SEB Admin)
Monday to Friday, 8:30 am to 8:00 pm (Eastern)
- To enquire about your Group RRSP, DCPP, or NREG Account with Sun Life;
- Check your account balances, make changes or review transaction history;
- Research different investments
Sun Life
1-844-546-6488, Option 2 then Option 1
Monday to Friday, 8:30 am to 8:00 pm (Eastern)
Password was sent to you when you registered on Sun Life site.
- To enquire about payroll
HPE Payroll
Submit an AskHR case at: https://myitsupport.ext.hpe.com/HRHome
Monday to Friday, 8:30 am to 8:00 pm (Eastern)
- Other
HPE Benefits Centre
1-844-546-6488 (follow the prompts to reach the right department)
Monday to Friday, 8:30 am to 8:00 pm (Eastern)
- To inquire about your Defined Benefit pension plan, if applicable with AON
HPE Benefits Centre
1-844-546-6488, Option 6
Monday to Friday, 8:30 am to 8:00 pm (Eastern)